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|Pricing and Billing|
|Do I have to pay sales tax?|
|Residents of Wisconsin are required to pay 5.6% sales tax on merchandise and shipping charges. Items being shipped to an address in Wisconsin will also be charged sales tax.
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 2-10 business days from the time we receive your item(s). The refund should appear on your account in 2-3 days after we received the return if issued to a credit card.
Refunds issued to a bank account typically take 7-10 days after we received the return to reflect on the account balance.
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|